October 12, 2004

BOOK REVIEW: Confronting Reality

Confronting_reality_1

Book: Confronting Reality: Doing What Matters to Get Things Right
Authors: Larry Bossidy and Ram Charan
Reviewer: johnmoore (from the Brand Autopsy blog)

Does Confronting Reality suffer from sequelitis?

I ask because a few years back Larry Bossidy and Ram Charan co-authored Execution, a business book best seller that focused on execution being THE critical element between strategic plans and their tactical outcomes. But now, the authors have come to the understanding that baking realism into a company’s business plan is more important than execution in achieving effective results.

In essence, Confronting Reality is a sequel to Execution and as with most sequels ... this sequel is not near as good as the original.

A better title for this book would have been, “Confronting Reality: A Guide for CEOs by CEOs” as Bossidy and Charan have written a book which will appeal more to E-level business professionals of Fortune 100 companies than to aspiring entrepreneurs, high potential middle-managers, or energetic sole proprietors.

In Confronting Reality, Bossidy and Charan claim, “… the greatest consistent damage to businesses and their owners is the result not of poor management technique but of the failure, sometimes willful, to confront reality.” And so, the authors set forth to teach executives how to bake reality into their business plans by showing them how not to misread external realities, internal realities, and financial targets.

One of the problems I have with this book is Bossidy and Charan spend too much time talking theoretically and not enough time talking tactically. (This non-MBAer could not relate to the majority of insight-through-hindsight case study examples referenced by the authors.) Another issue I have is the length of Confronting Reality. Sure it is less than 300 pages, but I think that the topic could have been covered more succinctly and with greater impact as a whiz-bang ten page Harvard Business Review article and not as book.

Now, if you make it to chapter 12 of Confronting Reality, you’ll discover a book inside the book. In this chapter titled, “Leading for Reality,” the authors take companies to task for valuing the wrong skill sets of their executives. Bossidy and Charan write,

“They (executives) advance because they’re articulate. They have good presentation skills and communicate well. They have (to use a word headhunters love) ‘heft’ – meaning the energy and forcefulness to bull their way through opposition and prevail. They’ve got vision, perseverance, the ability to motivate and inspire, and good track records.

Such people are usually indeed talented and hardworking. They just may not have what it takes for leadership today. They’ve advanced on the basis of past performance but haven’t been tested for their business savvy or their ability to anticipate and deal with new and disruptive business conditions. Companies won’t fully succeed in confronting reality until they make a priority of revising their leadership criteria.”

Good stuff, eh? I wish the other passages in the book were as tasty as that one. But unfortunately, that’s not the case. Ugh.

Hmm… maybe Bossidy and Charan need to confront reality and reexamine the purpose, the direction, and the execution of Confronting Reality.

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reviewer quick bio: johnmoore has made his mark in the marketing world at Starbucks Coffee and Whole Foods Market by using creativity, big picture thinking, and liberal doses of levity to solve marketing problems.

Posted by John Moore at October 12, 2004 9:35 AM
Comments

REVIEWER’S POSTSCRIPT:

While I didn’t find much value in CONFRONTING REALITY, I do recommend EXECUTION.

Better yet, I highly recommend two of Ram Charan’s earlier books ...

WHAT THE CEO WANTS YOU TO KNOW: HOW YOUR COMPANY REALLY WORKS
(http://www.1800ceoread.com/details.asp?productid=0609608398)

PROFITABLE GROWTH IS EVERYONE’S BUSINESS
(http://www.1800ceoread.com/details.asp?productid=1400051525)

Both of these books are relatively business jargon-free and contain practical/applicable business insights.

Posted by: johnmoore (from Brand Autopsy) at October 12, 2004 4:58 PM

Nice review John! I found the book more useful than you did; but your points about needing more concrete, action-oriented hooks are certainly valid. I would still recommend this book for leaders needing a reality jolt about sticking to what's important.

Also, I strongly second your recommendation to read Ram's other two books. He does a terrific job in What the CEO Wants You to Know of showing how the person running a very small company understands all the key information (and he shows what it is) and most importantly how it all ties together--just as a large company CEO must.

Indeed, one of the things I admire about these authors is their ability to show how getting things done writ large is not a question of just one principle or rule of thumb, but a set of ideas and practices that support and reinforce one another--a system in which the sum of the rules is greater than their parts.

Posted by: Tom Ehrenfeld at October 13, 2004 1:01 PM

We far too often explain away our failures in business and our personal lives with neat little sayings and slogans. Confronting Reality is right on for business and personal. John, I think you need to re-read with an eye toward progress instead of criticism!

Posted by: Jerry at October 29, 2004 11:50 AM
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