800-CEO-READ Blog

Please Say Thank You

Saying thank you seems so obvious, yet many people never make the effort. If someone has referred you, they have put their reputation on the line in saying that you are a good resource. They have picked you out of the pack for one of their personal contacts and have done him or her, and you, a big favor. At a minimum, call and say thank you. Personal notes are the best. That’s always the mail we open first. One time I referred a colleague to one of my clients. About six months later, I was speaking with my client, and she thanked me for the referral and told me she was working with my colleague. I had never heard from the person I referred. Do you think I will ever refer her again? Not going to happen. Say thank you as many times and in as many ways as you want.