Getting Things Done


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Paperback
288 pages
ISBN 9780142000281 Published Dec. 2002
Penguin Books
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Getting Things Done
The Art of Stress-Free Productivity

Related Blog Posts
In the Books - Off to the Printers XII
Posted Jan. 11, 2011 7:53 a.m. by dylan
In - 800 CEO Read Blog

In another installment from the annual review of business books we produced last year, we have an article from friend and former president of the company, Todd Sattersten. In it, he discusses the meta-themes in business thought that he and Jack uncovered as they spent 18 months compiling, reading, choosing and writing The 100 Best Business Books of All Time.

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The Five Universal Themes in Business BY TODD SATTERSTEN

What happens when you spend 18 months reading the best in business literature? In our case, two things happened—one expected, the other quite unexpected.

The expected was the creation of a list of the 100 best business books of all time, which led to a book by the same name. The unexpected came as we uncovered a number of meta-themes the books share that exist beyond any predictable grouping by subject matter. For example, Michael Useem’s The Leadership Moment has surprising connections with as Taiichi Ohno’s Toyota Production System and Gary Klein’s The Power of Intuition. Ultimately, we found five persistent meta-themes across our selection of the 100 best business books. Each meta-theme appears horizontally across traditional publishing categories, bridging such divisions as sales, management, narrative, and finance. Each meta-theme also scales in a vertical sense, applying to individuals, teams and organizations equally. So profound are these meta-themes, we argue, that these five universal insights act as the foundation for a leader dealing with any aspect of business, whether starting a new job or developing the next year’s corporate strategy.

1. Clarity of Purpose

Purpose provides direction and brings clarity to all work. For the individual in pursuit of purpose, author Po Bronson asks the ultimate question in his book, What Should I Do with My Life? Organizations struggle with the same kind of question when they craft their mission statements and massage their marketing slogans.

2. Wisdom in Decision Making

The process of making decisions is often overly deliberate or completely unconscious. In both cases, we base our decisions on past experience and judge the success of those decisions only on the success rate of the outcomes. In Influence, Robert Cialdini alerts us to how we use unconscious routine to make even the smallest decision, while in The Power of Intuition, Gary Klein provides a map to some of that scripting and shows how we can improve our gut instinct.

3. Bias for Action

Tom Peters and Bob Waterman pointed out in In Search of Excellence that a quality of excellent companies was “the bias for action.” This assertion that action trumps all appears in many great books, so what keeps us from taking action? Author David Allen (Getting Things Done) would say a person’s focus is misplaced on time and priority, rather than action. Authors Jeffery Pfeffer and Bob Sutton (The Knowing-Doing Gap) would say organizations suffer from a gap between knowing and doing.

4. Openness to Change

Understanding change is essential because change affects individuals and organizations constantly. Sales is about change. Marketing is about change. Corporate strategy about is about change. Lou Gerstner says it was changing IBM’s entitlement culture that was his biggest challenge. In The First 90 Days, new job guru Michael Watkins describes the waves of change that new managers must instigate. In Crossing the Chasm, Geoffery Moore shows how products are adopted and what different constituents need to accept change.

5. Giving and Getting

Feedback Imagine throwing a baseball in a dark room. You would miss seeing the trajectory the ball took or where it landed. Our success depends on feed-back. Did we make the right choice? Did the action have the intended effect? Are things changing? Daniel Goleman (Emotional Intelligence) says self-reflection is a form of feedback and an essential piece of emotional intelligence. Engineering professor Henry Petroski, author of To Engineer is Human, says failure is a critical part of learning. And in Secrets of Closing the Sale, Zig Ziglar says listening is the most important part of selling.

These themes are likely to persist as business and business literature evolves further, because companies continually fail to absorb the simple lessons: Find a clear purpose. Be aware that past experience and a mass of information can interfere with wise decisions. Maintain a bias toward action. Be open to change. Seek feedback. These behaviors link together: Clarity of purpose provides wisdom in decision making, which informs action, which in turn, creates change, while feedback informs them all.

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PREVIOUS POSTS FROM IN THE BOOKS




A Defense of Business Books
Posted Aug. 27, 2010 10:47 a.m. by sally-haldorson
In - 800 CEO Read Blog

It's a common reaction. When I explain to people that I work for a bookstore that specializes in business books, most people either furrow their brows or wrinkle their noses. Sometimes this reaction is caused by confusion as bookstores, to most people, are brick and mortar locations that display New York Times best selling fiction, spin racks of greeting cards, and children's pictures books. When that happens, I try to explain, in a nutshell, the origin of our company: we are what is left of the Harry W. Schwartz bookshops, an independent chain of bookstores in Milwaukee that regretfully closed their doors last year. Then I briefly tackle the evolution of our branch of the company: we began selling books mainly to corporate libraries, but that service grew to include speaking events and corporate training programs, then blossomed further into all the work we do online connecting with lovers of business books and connoisseurs of great ideas.

That is the other cause of the consternation. Most people I talk with outside of work aren't business book lovers. In fact, for many people, the only business book they remember hearing about is Who Moved My Cheese, and regardless of how you feel about that particular book, most people don't have any clue just how broad and deep the business book genre is. I've had a plain-speaking tennis league teammate of mine ask, after an explanation of what I do for a living: "So...who reads that stuff?" And just last night, another attempt to explain my job was interrupted with: "Well...I don't think there really are any business books out there worth reading."

Now, I don't like to turn a night at the bar into a lecture on the value of business books, but when confronted with a face that is scrunched up in skepticism or confusion or simple disbelief that there can be anything interesting or even enchanting about the business book category, I try to quickly explain that while you may sit next to someone on an airplane or exercise bike who is reading something practical (though possible unappealing to you) like Getting Things Done, there really is something for everyone in a genre of books that stretches from investigative non-fiction, to novel, to screenplay, to practical advice, inspiring biography.

I find myself recommending books like Bounce: Mozart, Federer, Picasso, Beckham, and the Science of Success to my tennis teammates; The Female Vision: Women's Real Power at Work to my graduate school friends; Made to Stick: Why Some Ideas Survive and Others Die to my husband, a high school teacher.

This defense of the business book genre and all the sub-genres within echoes the current--and continual--debate about the true value of literary fiction, the undervaluing of genre fiction like fantasy and sci-fi, the misnomer that all fiction by women read by women qualifies as "chick-lit." The fervor over the unrestrained praise of Jonathon Franzen's new novel, Freedom (read more here, here, here, here, and here) is just the most recent example.

For whatever reason, elitism is alive and well when it comes to one's reading preferences. (I'm going to ignore here the current, very elitist, discussions about how reading or publishing a paper book is or is not superior to using an e-reader. I think we've all had a lot of that this week.) Some of this is stubbornness. We put blinders on when it comes to crossing genres. I know that I am loathe to listen to someone expound on the high-quality of science-fiction as I'm not one to be drawn into fictional and fantastical worlds, but at the same time, despite my literature degree, I'm a fan of English police procedurals and a variety of other crime and detective novels. I think I'm an able enough critic to know whether I like a book strictly based on entertainment value versus some truly good writing, but regardless, I'll defend my preferred genre. Some of it is ignorance. Because the business book genre was indeed limited to technical titles or fables about moved cheese for quite a long time, it is hard to spread the word and have people take you seriously that the genre has simply exploded over the course of the past decade.

And so it is that I find myself often defending the business book genre. Whether you have an interest in game theory, a fascination with the sharks on Wall Street and Washington, a desire to create a more balanced work environment for your employees, a need for a retirement plan, a fear of change, or you want to read a great story reminiscent of Mad Men, you can find (with our help if you don't know where to start) a quality book with depth and nuance that strives to be something more than a series of action steps. People in the United States spend a predominant portion of their lives working, and I am a passionate believer that the business book genre contributes to better work environments, improved personal happiness, and increasingly keener intellects.




Internet Algorithm Arrives at Top 100 Business Books
Posted Aug. 31, 2009 7:59 a.m. by todd-sattersten
In Lists - 800 CEO Read Blog

Jurgen Appelo at Noop.nl has created and algorithm that takes the number of Amazon reviews, average Amazon ranking, and number of hits on Google to create the Top 100 Best Books for Managers, Leaders & Humans. In talking about some of the analysis Appelo says:

The book with the largest number of Amazon reviews is Freakonomics (#53, by Steven D. Levitt, Stephen J. Dubner). And the book with the largest number of Google hits is The World Is Flat (#56, by Thomas L. Friedman). However, both books scored a somewhat low average rating, which means they didn't end up among the top 10. The book with the best average rating is Love 'Em or Lose 'Em (#36, by Beverly Kaye, Sharon Jordan-Evans), though this book scored only a moderate number of reviews and Google hits.
Any experiment of this nature produces interesting results. You'll find a mixture of old and new, common and uncommon. I have pulled over the top 10 off the list:

  1. The Success Principles by Jack Canfield, Janet Switzer
  2. The Elements of Style by William Strunk, E. B. White
  3. How to Win Friends & Influence People by Dale Carnegie
  4. Made to Stick by Chip Heath, Dan Heath
  5. Peopleware by Tom DeMarco, Timothy Lister (out of print)
  6. Influence by Robert B. Cialdini
  7. What Got You Here Won't Get You There by Marshall Goldsmith, Mark Reiter
  8. Built to Last: Successful Habits of Visionary Companies by Jim Collins, Jerry I. Porras
  9. Presentation Zen by Garr Reynolds
  10. Getting Things Done by David Allen
You can find the rest of the list here. Appelo has a similarly constructed list for The Top 100 Best Software Engineering Books.




Channel Insider's 21 to Read
Posted May 27, 2009 4:49 a.m. by dylan
In 100 Best - 800 CEO Read Blog

Channel Insider recently posted a slide show of 21 Must Read Books for Business Success. It was compiled by asking "successful solution providers what books have both inspired them and shaped their approach to making their businesses a success." You can get detailed descriptions of the books by viewing the slide show, but the list itself, with links, below. If you're interested in knowing which books are also in The 100 Best Business Books of All Time, they are starred.




100 Posts about The 100 Best
Posted Jan. 6, 2009 4:10 p.m. by todd-sattersten
In 100 Best - 800 CEO Read Blog

Jack and I have this book coming out. You might have heard about it :)

The 100 Best Business Books of All Time hits shelves February 5th, a mere 29 days from now (not that anyone is counting).

We have a lot of things planned as we run up to the launch.

  • We hope you are taking advantage of the free books we are giving away on inBubbleWrap. This week, we are giving away 100 Best selection Getting Things Done by David Allen along with his new book, Making It All Work.
  • We are doing some speaking around the country. If you are in the Bay Area, you can see Jack and I at The Commonwealth Club on February 3rd.

  • Finally, Jack and I are going to be writing about the book here at the 800-CEO-READ Blog. We are going to shoot for 100 posts about The 100 Best for the next several weeks. That will give us the opportunity to stories, outtakes, and extras that we couldn't (or wouldn't) put in the book. Jack started yesterday with his quick post on Execution. Tomorrow, I am going to share one of the more painful outtakes that we couldn't put in the book (it still make me sad).

So, we hope you don't mind too much the focus over the coming weeks. This blog has always been business books and nothing is going to change there. We are just going to spend a little more time highlighting the classics and why we think they are worthy of your time.