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ISBN 9780060915803 Published Feb. 1989
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Traces the author's spectacular turnaround successes with three major corporations and spells out his trendsetting approach on meeting the demands of today's service economy.
From the Publisher:
The president and CEO of Scandinavia Airlines (SAS) shows how to adapt to the new customer-driven economy.
Tagged: Business, Economics, Finance
This title is Temporarily out of stock because publisher cannot supply
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