In this new edition, two negotiation experts from Harvard offer a universally applicable method for negotiating personal and professional disputes without getting taken--and without getting nasty. Concise, step-by-step, proven strategies aid the reader in coming to mutually acceptable agreements in any type of conflict.

From the Publisher:
"Getting to Yes" offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict--whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to business to international, "Getting to Yes" tells you how to:

Tagged: Negotiation