$27.50
Customize It
Hardcover
288 pages
ISBN 9780609609668 Published Oct. 2001
Crown Business
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Agenda
What Every Business Must Do to Dominate the Decade
Book Description
Continuing with the revolutionary approach of Hammer's "Reengineering the Corporation, The Agenda" pushes business even further, showing managers and executives how to reorient their efforts to achieve growth and excellence because of--not in spite of--today's powerful customers. Charts & graphs throughout.
Tagged: Organizational change, Organizational effectiveness, Consumer satisfaction, Comp
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