Read about our pricing and services
List Price:
| Price | Quantity |
| $20.76 | 1-24 |
| $18.17 | 25-99 |
| $16.87 | 100-499 |
| $16.35 | 500+ |
Bulk discounts are non-returnable. | |
Customize It
Hardcover
313 pages
ISBN 9781595620163 Published Oct. 2007
Gallup Press
See all formats
Tweet
Human SIGMA
Managing the Employee-Customer Encounter
Book Description
In the face of widespread perceptions of abysmal customer service and disengaged employees--and all-too-real declining profit margins--the need for change is obvious. "Human Sigma" addresses this need with an exciting new method for managing customer-employee relations.
Tagged: Business, Economics, Finance
This title is Available
blog comments powered by Disqus
More on this book
Advertisement:
Popular Clicks
