November 10, 2005

Big Winners and Big Losers - Agility Based Strategy

This table is from Appendix A of Big Winners and Big Losers by Alfred Marcus. The bestsellers listed in this table focus on the importance of agility in business strategy.

BookMain Argument About Agility
Clayton Christensen and Michael Raynor,The Innovator's Solution: Creating and Sustaining Successful Growth
  • Large companies lack agility; they almost exclusively make bets on incremental improvements.
  • They fail to enter markets perceived as undesirable, leaving this space uncontested because of what their executives believe to be the small profit margins.
  • They are too concerned about the core competencies that have served them well in the past.
  • Rapidly improving value requires breakthrough improvements; smaller,fringe companies tend to understand this better than large companies.
  • The small, fringe companies often are able to provide simple, convenient, low-cost products that appeal to less-demanding customers; therefore, they are able to gain entry and to challenge dominant firms.
  • Ultimately, the fringe companies move these innovations to the mainstream and pose formidable challenges to the established firms.
Sydney Finkelstein, Why Smart Executives Fail: What You Can Learn from Their Mistakes
  • Managers doggedly pursue the wrong goals based on their past successes.
  • Their failure comes from a lack of agility—an inability to see and pursue new opportunities.
  • This is reinforced by a reliance on the wrong type of metrics, which they use in evaluation.
  • Managers’ lack ofclear or realistic understanding of themselves and their companies hold them back.
Richard Foster and Sarah Kaplan, Creative Destruction: Why Companies That Are Built to Last Underperform the Market and How to Successfully Transform Them
  • Success depends on the ability to cast aside the value propositions ofthe past for the value propositions of the future.
  • Too many managers ignore important changes that are taking place in the external market; they focus on operational excellence to the exclusion of almost anything else.
  • Too many managers fail to make the rapid strategic adjustments that are needed for their firms' growth and survival.
  • Most are culturally locked in to their established routines.
  • They have a comfort zone that makes them unwilling to recognize that business models mature and become outmoded.
  • Survival depends on an understanding of this type of discontinuity—the regular creation and destruction of whole industries.
  • Most growth comes from the emergence offast-moving new entrants in the new industries.
Seth Godin, Purple Cow: Transform Your Business by Being Remarkable
  • Rapid movement to new markets is needed to set a company's products apart.
  • The main challenge that managers must meet is to create remarkable products; these products should be either "horrible" or "amazing."
  • The products should be absolutely unique and different.
  • The main task of management is to strive continuously to maintain theuniqueness of their products.
  • Managers must keep innovating; standing still is a sure-fired route to failure.
  • Managers have to keep shifting their business models for sake of rapid product development.
  • "Every purple cow fades unless it figures out how to be remarkable again."
Mary Kwak and David Yoffie, Judo Strategy: Turning Your Competitor's Strength to Your Advantage
  • Masters of movement continuously have shown that they have the ability to outmaneuver their opponents.
  • Small corporate "Davids" often have been able to defeat much larger corporate "Goliaths" because they are faster moving and more agile than their opponents.
  • To succeed,the upstarts manage to throw their competitors off balance, which neutralizes the competitors' initial advantage.
  • The upstarts also must maintain their own balance to survive the inevitable counterattacks that the competitors they have attacked will launch.
  • They have to go for the kill when they have the leverage to pin their opponents.
Adrian Slywotzky, Value Migration
  • The firms that succeed make the right moves; by making the right moves, they create value.
  • "Business chess is a game... (of) constant shuttling between a focus on the current move and imagining the next several moves out."
  • Managers must make these moves to avoid value loss and preempt the next growth cycle.
  • They must move from obsolete to new business designs; at least seven patterns of value migration exist.
  • Each pattern rests on an understanding of the customer and of innovative business designs.
  • Managers must understand market value, customer priorities, and future industry positions to make the right moves.
Adrian Slywotzky, Richard Wise, and Karl Weber, How to Grow Markets When Markets Don't
  • Corporate mindset, culture, history, leadership, and commitments reduce the ability that managers have to recognize and pursue new opportunities.
  • To succeed,managers should follow a sequence of moves to differentiate their company's offerings.
  • The aim should be to help customers make better decisions about their lives.
  • Companies better serve customers through innovations that address the hassles and issues surrounding a product, rather than making improvements in the product.
  • Managers should start by working on customers' most urgent problems, the issues customers constantly wrestle with, and the headaches they have.
  • They should not rely on classic product-focused strategies that involve simple product extensions, enhancements, and even product breakthroughs, because even these can be easily copied.
  • Winning moves come from having maverick ideas about product use.
  • Managers should focus on the customer value chain—how the customer spends time on and off the job.
  • Managers should look for bottlenecks, repetition, information gaps, and missed opportunities in the customer's value chain.
  • They should try to improve the customer's cost structure and reduce complexity in using products.
  • They also should speed products to the market and reduce risk and volatility in their use.
Donald Sull, Revival of the Fittest: Why Good Companies Go Bad and How Great Managers Remake Them
  • Inflexible commitments create inertia that prevents adjustments in business formulas that at one time were successful but are no longer so when competitive situations change.
  • Managers should not respond to the future by doing more of what worked well for them in the past.
  • They must make creative adjustments to the new situation.
  • The essence of these readjustments is to move away from old commitments and to create new ones.


Posted by Alfred Marcus at 1:19 PM | Comments (2)

Big Winners And Big Losers - Discipline and Focus Based Strategy Books

This table is from Appendix A of Big Winners and Big Losers by Alfred Marcus. The bestsellers listed in this table focus on the importance of agility in business strategy.

BookMain Argument About DisciplineMain Argument About Discipline
Larry Bossidy and Ram Charan, Execution: The Discipline of Getting Things Done
  • Discipline is integral to strategy execution.
  • Getting the job done is critical.
  • Make sure operations people understand the plans.
  • Link people,strategy,and operations in a systematic process.
  • Tenaciously follow through.
  • Hold people accountable.
  • Reward performers.
  • Get rid of or help nonperformers.
  • Continuously close the gap between results promised and delivered.
  • Stay close to customers.
James Collins, Good to Great: Why Some Companies Make the Leap... And Other's Don't
  • Develop a culture of discipline.
  • Show a fanatical dedication and passion to be the best in the world.
  • Core ideology (principles) should never be jettisoned in the interests of expediency or in times of stress.
  • Straightforward economic metrics like revenue per employee or cost per store should be used.
  • Self-effacing leaders outperform flamboyant ones.
  • Focus on what drives the economic engine.
  • Do not permit wavering or wandering.
  • Be a hedgehog—go for depth rather than breadth.
  • Do what you can do best, not what you want to do.
  • Make continuous improvements that are evolutionary and not revolutionary in nature.
  • Those who launch radical change programs and wrenching restruc- turings almost certainly fail.
Robert Kaplan and David Norton, The Balanced Scorecard: Translating Strategy into Action
  • Communicate clearly and consistently.
  • Tie strategy to implementation.
  • Link performance and incentives to outcomes.
  • Execute by connecting goals to resources.
  • Motivate employees to follow company plans.
  • "If you can't measure it, you can't manage it.
  • "To develop advantage, deepen a firm's ties with its current customers.
Donald Mitchell, The Ultimate Competitive Advantage: Secrets of Continually Developing a More Profitable Business Model
  • Never let up.
  • Create a stronghold that prevents entry by competitors.
  • Outsource to be more focused on profitable endeavors.
  • Increase customer intimacy to understand customer needs and wants.
  • Customize offerings to make them more closely match customer needs.
  • Minimize or eliminate unnecessary costs that burden the customer.
  • Modify pricing or pricing perceptions to increase profitability.
  • Add benefits to the customer's to whom your customers sell.
  • Add benefits by working with your customer’s partners and suppliers.
  • Continually refine and reinvent your firm's business model.
Nitin Nohria, William Joyce, and Bruce Roberson, What Really Works: The 4+2 Formula for Sustained Business Success
  • Clearly communicate the firm's strategy.
  • Develop and maintain flawless execution.
  • Support high performance metrics.
  • Simplify the work to reduce unnecessary bureaucracy.
  • Deliver precisely what customers want.
  • Continually improve the firm's productivity.
  • Keep leaders and directors highly committed to the firm and its goals.
  • Devise and maintain a focused strategy.
  • Keep growing the core business.
  • Build business around a clear value proposition for customers.
  • Base strategy upon what customers, partners, and investors want.
  • Fine-tune the strategy to changes in the marketplace.
  • Only innovate if you're absolutely certain of industry disruption.
  • In general, beware of the unfamiliar;stick to the knitting.
C.K.Prahalad and Venkat Ramaswany, The Future of Competition: Co-Creating Unique Value with Customers
  • Allow customers to design their own individualized products.
  • Facilitate shift to experience environments.
  • Deliver value to customers through personalized interaction (cocreation).
  • Dialogue with customers to get insights into their mindset about product risks and benefits.
  • Make customers part of the corporate competence base.
  • Build customer satisfaction and trust.
  • Endeavor to create a unique customer experience across multiple channels and transactions.
Michael Treacy and Fred Wiersman, The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your Market
  • Pursue three value disciplines--operational excellence, product leadership, and customer intimacy.
  • Obsolete your own products before competitors.
  • Do not cater to a wide market.
  • Cater to specific customers whose desires you know well and with whom you have a trusting relationship.
  • Be intimate with a select group of customers.
  • Focus on no-frills products when demand is huge and customers care more about price than choice.
  • Focus on best-performing products when you have ideas for highly desirable, previously unknown products.
Michael Treacy, Double Digit Growth: How Great Companies Achieve It No Matter What
  • Commit to a conscious, managed set of strategies.
  • Commit to superior value.
  • Use gross profits as the measure of value creation for customers.
  • Leverage existing advantage.
  • Take small bites.
  • Spread your risk with a portfolio of small initiatives.
  • Derive growth from steady, one-step-at-a-time progress rather than high-risk, bet-the-company transformation.
  • Retain your existing customer base; sell more to that base because it's harder to acquire a new base.
  • Don't drift too far outside your area of expertise; expand mainly in adjacent markets.
Chris Zook, Profit from the Core: Growth Strategy in an Era of Turbulence
  • Build market power in a well- defined core.
  • Don't leave your core unprotected.
  • Do not make errors.
  • Systematically block competitors.
  • Keep costs low for the benefit of customers.
  • From focus comes growth.
  • By narrowing your scope, create expansion.
  • A well-defined core business is key to competitive advantage.
  • Realize the full potential of your core by moving with caution to businesses that are only adjacent to your core.
  • Avoid misadventures of growth.
  • Only expand or redefine your core when you're forced to in times of extreme turbulence.
Chris Zook, Beyond the Core: Expand Your Market Without Abandoning Your Roots
  • Employ methods to tilt odds inyour company’s favor and control the cost of failure.
  • Identify "adjacencies" in which you're already participating and assess how you're doing (market share, profitability, investment).
  • Identify adjacencies close by that you are considering or that you might have rejected.
  • Identify other adjacencies that might seem promising because competitors or new entrants are moving to these spaces or because technology or other factors have opened them up.
  • Put together combinations of "adjacency moves" into areas related to your core, such as new product lines or new channels of distribution.
  • Keeps risk down; by moving in well-trod paths close to your core business, there is less risk than by expanding using other growth methods.
  • Competitive advantage comes from what the firm already knows and does best.
  • Push boundaries, but just of your core business.
  • Make small improvements in these dimensions.


Posted by Alfred Marcus at 1:19 PM

Big Winners and Big Losers - Bestesellers Compared

Starting with Tom Peters and Robert Waterman's In Search of Excellence, there has been a spate of books that purport to provide managers withthe secrets to sustained competitive advantage (SCA).1 Jim Collins' and Jerry Porras' best-selling Built to Last is another work in this genre.

The problem with these books is that the prescriptions they make often are contradictory and one sided. On the one hand, they urge you to take bold steps and explore entirely new markets, technologies, and business models, or risk becoming extinct (Peters and Waterman). On the other hand, you are admonished not to divert your attention to things you know nothing about,and to take small,gradual steps to get better at what you currently do (Collins). Most best-selling business books divide into these camps—those that put their primary emphasis on agility (see following entries) and those that put their primary emphasis on discipline and focus.

Many books have been advocates for the dynamic elements in strategy. Others have been advocates for the more static elements. Some have argued for technological discontinuity, entrepreneurship, adaptability to unstable and fast-changing circumstances, and adroit management of fluid assets and capabilities. Others have argued for stable structures, long-term competencies, and fixed configurations of business- specific resources. Few have combined such traits into a powerful, integrative approach. They have often missed the importance of managing the tension. Because of the disparate advice managers have received—either be mobile or focused and disciplined—they have to be confused. The advice does not completely add up. For practicing managers who are trying to figure out what to do,this advice is not that useful. No one has combined the two sides and said that all ofthese elements are needed to be truly successful.

These books that have claimed to provide the secrets of sustained competitive advantage also base their conclusions on limited evidence, anecdotal in nature,which often comes from the consulting or other practical experience ofthe authors. Execution by Bossidy and Charan , for instance, is derived from the experiences ofthe authors,who happen to be a CEO and consultant. They refer to a few well-known companies like Dell, Johnson & Johnson, and Xerox. Slywotzky, Wise, and Weber refer to a number of well-known examples like Wal-Mart, Dell, Southwest Airlines, and Nucor. Similarly, Christensen and Raynor rely on firms like Wal-Mart, Southwest Airlines, Nucor, Schwab, Canon, Sony, Honda, Apple Computer, IBM, and Xerox. Godin’s examples are unusual and include such stalwarts as Krispy Kreme, Logitech, and Curad.

Except for Finkelstein and Sull, none of the authors pay much attention to losers. Comparisons of companies that have done well with those that have not also are rare. What Really Works by Nohria and Joyce does compare firms that realized a return of945 percent over a 10-year period with firms that yielded a 62 percent return. And Good to Great by Collins is a comparison of10 firms with superior 15-year performance and 10 firms that did not do as well.Collins reports that the cumulative stock returns of the winners beat the general stock market by an average of seven times in 15 years. However, these gains were ephemeral.

From 1992 to 2002, the Good to Great companies did not fare particularly[...]. Given these limitations, is it a huge surprise that the companies selected as examples by the authors of these books often collapsed? Peters and Waterman’s “excellent”companies included such giants of perpetual high performance as Digital Equipment, Westinghouse, Kodak, Wang Laboratories, Polaroid, and Kmart. Did Collins and Porras do any better with McDonnell Douglas, Ford Motor, Disney, and again Westinghouse? Collins is not the only author who has had to deal with the problem of firms’ changing fortunes. Foster and Kaplan heaped abundant praise on Enron and Corning, whose good runs dissipated because of scandal and the telecom bust. Is it like the curse of being on the cover of Sports Illustrated? After receiving so much favorable attention, a company is bound to fail? Most writers on high-performing companies pick well-known firms, whose ultimate success is questionable.This book,in contrast,picks less well-known firms whose success in the period studied was more enduring.

This is from Appendix A of Big Winners and Big Losers by Alfred Marcus

Posted by Alfred Marcus at 1:17 PM

Big Winners and Big Losers- Introduction

In this excerpt from Big Winners and Big Losers: The 4 Secrets of Long-Term Business Success and Failure , we are going to look at an analysis author Alfred Marcus did of bestselling business books in the area of strategy. It is an outstanding Clif Notes summary of genre. He has divided them into books that deal with agility and those that deal with focus and discipline.

Posted by Todd S. at 1:16 PM