Delivering Happiness: A Path to Profits, Passion, and Purpose

Hardcover Non-returnable Discount
Quantity Price Discount
1 - 24 $19.19 20%
25 - 99 $16.79 30%
100 - 499 $15.59 35%
500 + $15.11 37%

LIST PRICE: $23.99




Published Hardcover: 06/2010
Paperback: 03/2013
Pages Hardcover: 253
Paperback: 272
Availability Hardcover: Available
Paperback: Available
Publisher Hardcover: Business Plus
Paperback: Business Plus
Language English

Delivering Happiness: A Path to Profits, Passion, and Purpose

By Tony Hsieh
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Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in "Fortune" magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
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Product Identifiers
9780446563048 — Hardcover
9780446576222 — Paperback