The Four Conversations: Daily Communication That Gets Results

    By Laurie Ford, Jeffrey D Ford
Most conversations to get things done at work are of one of four types - initiative conversations, conversations for understanding, performance conversations, or conversations for closure - but they are often done poorly or misused. This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.
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The Four Conversations: Daily Communication That Gets Results by Jeffrey Ford and Laurie Ford, Berrett-Koehler, 238 Pages, $19. 95, Paperback, August 2009, ISBN 9781576759202 Communication is the foundation of relationships, whether personal or professional, and rarely are we trained in how to improve those skills. Instead, experience tends to be our guide. Read more


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9781576759202
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App required iOS or Google Play
DRM Yes
ISBN 9781609944551
Language English
Publish Date 07/01/2009
Publisher Berrett-Koehler Publishers

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