Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results

Fred 2.0: New Ideas on How to Keep Delivering Extraordinary Results

By Mark Sanborn

Nine years ago, bestselling author and business consultant Sanborn introduced the world to Fred, his postman, who delivered extraordinary service. Today, with stiff competition from the networked global economy, Sanborn not only revisits the original Fred to gain new insights, but also gives new strategies to achieve more.

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Book Information

Publisher: Tyndale House Publishers
Publish Date: 03/05/2013
Pages: 208
ISBN-13: 9781414362205
ISBN-10: 141436220X
Language: English

Full Description

Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred's story inspired millions. Companies--even, cities--were inspired to turn the ordinary into the extraordinary each day.

Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more. You'll not only be inspired by Fred 2.0, you'll also have the tools and strategies to aim higher and achieve the extraordinary.

About the Author

Mark Sanborn is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Sanborn is an international bestselling author and noted expert on leadership, team building, customer service and change. His clients include Costco, FedEx, Harley-Davidson, ESPN, and other well-known brand-name organizations. H

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