Nice Companies Finish First: Why Cutthroat Management Is Over--And Collaboration Is in

Hardcover Non-returnable Discount
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1 - 24 $20.80 20%
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Bestseller
September
2013

Bestseller
May
2013


Availability Hardcover: Available
Hardcover: Available
Pages Hardcover: 245
Publisher Hardcover: Palgrave MacMillan
Published Hardcover: 04/2013
Language English

Nice Companies Finish First: Why Cutthroat Management Is Over--And Collaboration Is in

By Peter Shankman
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Price by Quantity
$20.80


The era of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. In an age of increasing transparency and access, it just doesn't pay to be a jerk--to employees, customers, competitors, or anyone else. In "Nice Companies Finish First," Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world. He explores the new hallmarks of effective leadership, including loyalty, optimism, humility, and a reverence for customer service, and shows how leaders like Jet Blue's Dave Needleman, Tony Hsieh of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the team behind Patagonia harness these traits to build productive, open, and happy workplaces for the benefit of their employees, themselves, and the bottom line.

Product Identifiers
9780230341890 — Hardcover