Smart Selling on the Phone and Online: Inside Sales That Gets Results

    By Josiane Chriqui Feigon
The 800-CEO-Read Business Book Awards of 2009 In the sales category - short list The world of selling keeps changing, and inside sales professionals are on the front line. More than ever, they need powerful tools to open stronger, build trust faster, handle objections better, and close more sales. Based on the author's TeleSmart 10 System for Power Selling, "Smart Selling on the Phone and Online" pinpoints the ten skills essential to high-efficiency, high-success performance. Sales professionals will learn how to: - Overcome ten different forms of "paralysis" and reestablish momentum - Sell in sound bites, not long-winded speeches - Ask the right questions to reveal customer needs - Navigate around obstacles to get to the power buyer - Prioritize and manage their time so that more of it is spent actually selling - And more Combining an accessible text with clear graphics and step-by-step processes, "Smart Selling on the Phone and Online" will help any rep master the world of "Sales 2.0" and become a true sales warrior!
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The 800-CEO-READ Business Book of the Year Too Big to Fail: The Inside Story of How Wall Street and Washington Fought to Save the Financial System—And Themselves by Andrew Ross Sorkin, Viking Books, 624 pages, $32. 95 Even though Too Big to Fail was written during the same year the financial collapse occurred, Andrew Ross Sorkin has written what we predict will be the definitive book on the subject. Sorkin not only tells a gripping “perfect storm” story—reporting the gory details as our 401k’s disappeared and our financial system became nationalized—but he humanizes the players as well, resulting in an imminently readable, albeit lengthy, book. Read more


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9780814414651
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ISBN 9780814414668
Language English
Publish Date 09/15/2009
Publisher AMACOM

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