Strategy Maps: Converting Intangible Assets Into Tangible Outcomes
Robert Steven Kaplan is Senior Associate Dean and the Martin Marshall Professor of Management Practice in Business Administration at Harvard Business School. He is also cochairman of the Draper Richards Kaplan Foundation, a global venture philanthropy firm, as well as chairman and a founding partner of Indaba Capital Management, LLC. Before joining Harvard in 2005, Kaplan was vice chairman of the Goldman Sachs Group. Norton is president of Renissance Solutions, Inc., and international consulting firm specializing i n performance measurement and organization renewal.
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