Bad Behavior, People Problems and Sticky Situations: A Toolbook for Managers and Team Leaders

By Gregg Ward
Bad Behavior, People Problems and Sticky Situations is a clear, easy-to-use toolbook designed to help managers, supervisors and team leaders efficiently work through interpersonal problems and difficult situations, generate win-win solutions, and move foward with confidence. The first four chapters are practical "primers" on managing people, harassment, diversity and leadership- all written in Gregg Ward's engaging, information and personable style. Then, he introduces a raft of simple, down-to-earth, time-tested tools, many of which can be learned in less than five minutes. The rest of the book is packed with "real-life" case studies- all based on Ward's nearly 20 years of professional experience working with business, government and non-profit organizations.




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ISBN: 9781941870075

About the Paperback

Publisher Indie Books International
Publish date 12/01/2014
Pages 128
ISBN-13 9781941870075
ISBN-10 1941870074
Language English

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