The Balanced Scorecard
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change. "A landmark achievement."--Michael Hammer, author of Reengineering the Corporation "Kaplan and Norton's pioneering Balanced Scorecard is required reading for those who seek to measure and manage successful business strategy. A landmark in the art of management."--Richard E. Cavanaugh, President of The Conference Board and co-author of The Winning Performance.
THE 100 BEST BUSINESS BOOKS OF ALL TIME: RULES AND SCOREKEEPING
Posted April 1, 2016, 3:36 PM with category of Leadership & StrategyThe all-important numbers behind the game. Read more
EXCERPTS: Big Winners And Big Losers - Discipline and Focus Based Strategy Books
Posted November 10, 2005, 7:19 PM with category of Management & Workplace CultureThis table is from Appendix A of Big Winners and Big Losers by Alfred Marcus. The bestsellers listed in this table focus on the importance of agility in business strategy. BookMain Argument About DisciplineMain Argument About Discipline Larry Bossidy and Ram Charan, Execution: The Discipline of Getting Things Done Discipline is integral to strategy execution. Read more
NEWS & OPINION: 80 Books Every Manager Should Read - 1990-1999
Posted January 14, 2005, 8:35 PM with category of Management & Workplace Culture1990-99 1990 Kenichi Ohmae: The Borderless World 1990 Michael Porter: The Competitive Advantage of Nations 1990 Peter Senge: The Fifth Discipline 1990 Richard Pascale: Managing on the Edge 1992 Tom Peters: Liberation Management 1993 Fons Trompenaars: Riding the Waves of Culture 1993 James Champy and Michael Hammer: Reengineering the Corporation 1993 Ricardo Semler: Maverick! 1994 Gary Hamel and C. K. Read more
NEWS & OPINION: Steamship Reads
Posted June 9, 2004, 2:13 PM with category of Management & Workplace CultureIn an engaging interview, author Jeff Fox points out that his readers enjoy books they can read on one airplane flight. Indeed, airplane reads engaging lesson-delivery products that can be consumed on a plane ridehave become a staple of the business vernacular, with many editors wary of any tome whose reading time exceeds an uninterrupted New York to Cincinnati flight. Thats why its somewhat of a miracle to find several excellent recent books that buck this trend. Read more
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|Publisher||Harvard Business School Press|
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