Be Your Customer's Hero: Real-World Tips & Techniques for the Service Front Lines
By Adam Toporek
..". this very useful handbook for service providers... teaches employees how to treat customers with respect and put them first... features clear, memorable examples. Toporek paints a rich, vivid picture of exactly what to do... coins the term "Hero-Class customer service" and then he shows you just how to achieve it." "--getAbstract"
Bulk Paperback Non-returnable Discounts
|1 - 24||$14.36||20%|
|25 - 99||$12.56||30%|
|100 - 499||$11.67||35%|
|500 - 999||$11.31||37%|
About the Paperback
Need 1000 or more?
Additional discounts may be available for print books. We also offer pricing for RETURNABLE orders. Please call 1-800-236-7323 or email us to request a quote.
If you would like pricing and availability on eBooks (25 copy minimum/US billing only), click the link below to send an email directly to our trusted digital distribution partner, BookShout.
Request a quote for eBooks
Other questions about eBooks can be directed to firstname.lastname@example.org.