Beyond Measure: The Big Impact of Small Changes
A powerful manifesto for CEOs and employees alike: Influential and award-winning business leader Margaret Heffernan reveals how organizations can build ideal workplace cultures and create seismic shifts by making deceptively small changes. By implementing sweeping changes, businesses often think it's possible to do better, to earn more, and have happier employees. So why does engagement prove so difficult and productivity so elusive? In Beyond Measure, Margaret Heffernan looks back over her decades spent overseeing different organizations and comes to a counterintuitive conclusion: it's the small shifts that have the greatest impact. Heffernan argues that building the strongest organization can be accelerated by implementing seemingly small changes, such as embracing conflict as a creative catalyst; using every mind on the team; celebrating mistakes; speaking up and listening more; and encouraging time off from work. Packed with incredible anecdotes and startling statistics, Beyond Measure takes us on a fascinating tour across the globe, highlighting disparate businesses and revealing how they've managed to change themselves in big ways through incremental shifts. How did the CIA revolutionize their intelligence gathering with one simple question? How did one organization increase their revenue by $15 million by instituting a short coffee break? How can a day-long hackathon change the culture of a company? Told with wry wit and knowing humor, Heffernan proves that it's often the small changes that make the greatest, most lasting impact.
INTERVIEWS: Margaret Heffernan on Business and Books
Posted May 21, 2015, 10:30 AM with category of Personal Development & Human BehaviorWe conclude our Thinker in Residence series with Margaret Heffernan by asking her a few questions about our bread and butter—business and books. Read more
INTERVIEWS: A Q&A with Margaret Heffernan
Posted May 21, 2015, 8:00 AM with category of Personal Development & Human BehaviorWe continue our Thinker in Residence with Margaret Heffernan with a series of questions about her new book, Beyond Measure. Read more
INTERVIEWS: Margaret Heffernan
Posted May 20, 2015, 11:00 AM with category of Innovation & CreativityWe begin our Thinker in Residence with Margaret Heffernan with the TED Talk that began the trajectory to her new book, Beyond Measure. Read more
NEW RELEASES: Beyond Measure
Posted May 5, 2015, 10:00 AM with category of Personal Development & Human BehaviorMargaret Heffernan's popular TED talk on creating a better place to work is now a TED Original book! Read more
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