Delivering Happiness: A Path to Profits, Passion, and Purpose — Business Books in Bulk - 800-CEO-READ

Delivering Happiness: A Path to Profits, Passion, and Purpose

    By Tony Hsieh
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in "Fortune" magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.
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JACK COVERT SELECTS: Jack Covert Selects: Delivering Happiness

Posted June 16, 2010, 2:37 PM with category of General Business
Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh, Business Plus, 270 Pages, $23. 99 Hardcover, June 2010, ISBN 9780446563048 I have always believed that great customer service is remembered long after the purchased product has been forgotten. My goal at 800-CEO-READ has been to create a company focused on the customer experience, not only connecting customers with the books and knowledge they need, but also offering top-of-the-line customer service as modeled by such outstanding service companies as Nordstrom and Lands’ End. Read more


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ISBN 9780446576314
Language English
Publish Date 06/06/2010
Publisher Grand Central Publishing