Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success

The Empathy Factor: Your Competitive Advantage for Personal, Team, and Business Success

By Marie R Miyashiro

Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide.

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Book Information

Publisher: PuddleDancer Press
Publish Date: 10/01/2011
Pages: 256
ISBN-13: 9781892005250
ISBN-10: 1892005255
Language: English

Full Description

Building on the latest research in brain science, emotional intelligence, and organizational theory, an award-winning communication and organizational strategist answers questions about the true definition of empathy. This groundbreaking exploration into business productivity and office management offers both real-world insights and practical ways to build transformative empathy skills organization-wide. It shows how learning about and teaching empathy in the workplace can improve productivity, innovation, and profitability. The guide also provides an innovative framework to help leaders meet the six universal needs of the organization itself while also respecting those of individual employees and customers.

About the Author

Marie R. Miyashiro is the founder and president of Elucity Network, Inc., an empathy-based consulting and training firm. She has consulted with Fortune 500 companies, small businesses, nonprofits, universities, and government agencies in the United States and Asia. She lives in Tucson, Arizona. Jerry Colonna is a certified professional coach helping clients make changes to their careers to improve their performance and satisfaction. H

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