Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

By Lee J Colan

Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the "how to" for inspiring your team so they deliver unparalleled value to your customers.

Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of "Passionate Performance."

With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to:

  • Identify ways to eliminate barriers to achievement
  • Define boundaries within which employees have the autonomy to do their jobs
  • Create a compelling purpose for your team
  • Focus resources and time to best support your purpose
  • Answer the Fundamental Four questions that employees are always asking, whether you hear them or not
  • Create team rituals that help build intimacy

Packed with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition...one employee at a time.



    RELATED ARTICLES

NEWS & OPINION: Guest Post IV - Lee J. Colan, Ph.D.

Posted October 3, 2008, 7:13 PM with category of Management & Workplace Culture
Below is the last post we have from Lee Colan. We'd like to thank him for the providing the material and hope you've all enjoyed it. If so, I would humbly recommend looking into his new book, Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. Read more

NEWS & OPINION: Guest Post III - Lee J. Colan, Ph.D.

Posted October 3, 2008, 2:30 PM with category of Management & Workplace Culture
And now for the third installment of Lee J. Colan series of guest posts. If you like what you're reading, pick up his new book, Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results. Read more

NEWS & OPINION: Guest Post II - Lee J. Colan, Ph.D.

Posted October 2, 2008, 3:02 PM with category of Management & Workplace Culture
Below is the second part in Lee J. Colan's series of guest posts. We'll have two more for you tomorrow. Read more

NEWS & OPINION: Guest Post - Lee J. Colan, Ph.D.

Posted October 1, 2008, 4:15 PM with category of Leadership & Strategy
Over the next few days, we will have a series of guest-posts from Lee Colan, the author of Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results, recently released by McGraw-Hill. To read this post in it's entirety, click the "continue reading" link at the end of the entry. Achieving Passionate PerformanceRegardless of current economic trends, the labor shortage is still alive and well. Read more




    SHARE THIS
Embedicon
 
9780071602150
eBook

  Choose a format

Price: $26.00/ea

1 $26.00 9780071602150 No volume discount available.

About the Hardcover

Publisher McGraw-Hill Education
Publish date 09/01/2008
Pages 213
ISBN-13 9780071602150
ISBN-10 0071602151
Language English