The Experience: How to Wow Your Customers and Create a Passionate Workplace

By Lior Arussy
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.


EXCERPTS: Exceptionalize It!

Posted April 14, 2015, 8:30 AM with category of Innovation & Creativity
Now that you've found success, it's smooth sailing from here on out, right? Wrong, says Lior Arussy in The Success Trap. Read more


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Price: $28.95/ea

1 $28.95 9781578203062 No volume discount available.

About the Hardcover

Publisher Focal Press
Publish date 06/29/2009
Pages 96
ISBN-13 9781578203062
ISBN-10 1578203066
Language English

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