The Experience: How to Wow Your Customers and Create a Passionate Workplace
By Lior Arussy
Describes the journey of a frustrated call center manager who discovers hidden secrets about delivering the most outrageously pleasing customer experiences by empowering his staff to be passionate about their work.
EXCERPTS: Exceptionalize It!
Posted April 14, 2015, 8:30 AM with category of Innovation & CreativityNow that you've found success, it's smooth sailing from here on out, right? Wrong, says Lior Arussy in The Success Trap. Read more
1 $28.95 9781578203062 No volume discount available.
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