The Four Conversations: Daily Communication That Gets Results
Most conversations to get things done at work are of one of four types - initiative conversations, conversations for understanding, performance conversations, or conversations for closure - but they are often done poorly or misused. This book shows managers and employees how to use the right conversation at the right time, plan and start each conversation well, and finish each conversation effectively.
NEWS & OPINION: The 800-CEO-READ Business Book Awards of 2009
Posted December 15, 2009, 3:00 PM with category of Management & Workplace CultureThe 800-CEO-READ Business Book of the Year Too Big to Fail: The Inside Story of How Wall Street and Washington Fought to Save the Financial System—And Themselves by Andrew Ross Sorkin, Viking Books, 624 pages, $32. 95 Even though Too Big to Fail was written during the same year the financial collapse occurred, Andrew Ross Sorkin has written what we predict will be the definitive book on the subject. Sorkin not only tells a gripping “perfect storm” story—reporting the gory details as our 401k’s disappeared and our financial system became nationalized—but he humanizes the players as well, resulting in an imminently readable, albeit lengthy, book. Read more
JACK COVERT SELECTS: 800-CEO-READ Podcast with Jeffrey Ford, co-author of The Four Conversations
Posted August 21, 2009, 5:35 PM with category of Leadership & StrategyI recently talked with Jeffrey Ford, co-author with Laurie Ford of The Four Conversations: Daily Communication That Gets Results. The Fords believe that conversation can be broken down into four categories. In the podcast, we talk about each type of conversation and the right time to use them. Read more
JACK COVERT SELECTS: Jack Covert Selects - The Four Conversations
Posted August 14, 2009, 1:27 PM with category of Management & Workplace CultureThe Four Conversations: Daily Communication That Gets Results by Jeffrey Ford and Laurie Ford, Berrett-Koehler, 238 Pages, $19. 95, Paperback, August 2009, ISBN 9781576759202 Communication is the foundation of relationships, whether personal or professional, and rarely are we trained in how to improve those skills. Instead, experience tends to be our guide. Read more
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