The Hidden Leader: Discover and Develop Greatness Within Your Company

By Scott K Edinger, Laurie Sain
Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than "good employees." . . these are "hidden leaders." . . and they are critical to an organization's long-term success.

Managers today need to make the most of all their resources--and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who:

Demonstrate integrity - Lead through authentic relationships - Focus on results - Work from clear customer purpose - Fulfill the value promise of the company

Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments--the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.



    REVIEW QUOTES
"his book is about...creating leaders at every level, and maximizing their positive influence on your organization's everyday operations." "-- TD magazine"




    CONTRIBUTIONS


    SHARE THIS
Embedicon
 
9780814433997
eBook

  Choose a format

Price: $19.96/ea
LIST PRICE: $24.95

Bulk Hardcover Non-returnable Discounts
Quantity Price Discount
1 - 24 $19.96 20%
25 - 99 $15.47 38%
100 - 249 $14.97 40%
250 - 499 $14.47 42%
500 - 999 $14.22 43%
ISBN: 9780814433997

About the Hardcover

Publisher Amacom
Publish date 02/04/2015
Pages 240
ISBN-13 9780814433997
ISBN-10 0814433995
Language English

Need 1000 or more?

Additional discounts may be available for print books. We also offer pricing for RETURNABLE orders. Please call 1-800-236-7323 or email us to request a quote.