Thomas Davenport proposes a revolutionary new way to look at information management which takes into account the total information environment within an organization. Citing examples drawn from his own extensive research and consulting, including such major firms as AT&T, American Express, and IBM, Davenport illuminates the critical components of information ecology, providing a quick assessment survey for managers to see how their operations measure up.
Published: Thursday, June 26, 1997
Published by: Oxford University Press, USA
Available in: Hardcover (9780195111682)