It's Not What You Say...It's What You Do: How Following Through at Every Level Can Make or Break Your Company
In IT'S NOT WHAT YOU SAY...IT'S WHAT YOU DO, Laurence Haughton identifies the missteps that allow initiatives to fall through the cracks and explains how to close the gap between what a company sets out to do and what actually happens. Drawing on interviews with top-level executives from such companies as IKEA, "The Wall Street Journal, " Charles Schwab, Time Warner, Watson Wyatt, and Pella Corp., and scores of entrepreneurs covering every industry, he presents the essential strategies for ensuring the success of innovations and change, including:
- Get more "buy-in" from employees on new initiativse
- Balance control with coordination to make your team more effective
- Make sure that expectations are crystal clear
- Maintain a sense of urgency and momentum on a daily basis
Filled with real-life examples of how effective follow-through stems the waste of resources, improves productivity, and prevents costly mistakes, IT'S NOT WHAT YOU SAY...IT'S WHAT YOU DO gives managers the tools they need to eliminate self-generated failure and achieve their goals.
LAURENCE HAUGHTON, former producer for ABC radio and coauthor of the acclaimed bestseller "It's Not the Big That Eat the Small . . . It's the Fast That Eat the Slow, is a management consultant with more than twenty years of frontline experience in the manufacturing, retail, media, and service industries. A resident of Greenbrae, California, he conducts workshops on revenue growth and management follow-through both here and abroad.
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