Master the Matrix: 7 Essentials for Getting Things Done in Complex Organizations

By Susan Z Finerty
You're in a matrix, whether you realize it or not. The test: Do you have multiple bosses ? Do you depend on a variety of resources throughout the organization to get your tasks done, and do these resources report into other people or teams? If you answered "yes" to either, you're in a matrix role.

Matrix roles are everywhere. The field customer contact person who writes contracts, negotiates delivery and troubleshoots product issues is in a matrix role. So is the product manager simultaneously accountable for numbers in her country, region and business unit despite the fact they are in conflict, or the HR person who reports both to a globalized function and the head of the business they support.

"Master the Matrix" is based on the experiences and ideas of over 100 matrix practitioners, combined into matrix mastery essentials such as Start with Partnerships, Flex Your Influence Muscle, and Communicate without Assumption.





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ISBN: 9781937293987

About the Paperback

Publisher Two Harbors Press
Publish date 01/10/2012
Pages 166
ISBN-13 9781937293987
ISBN-10 193729398X
Language English

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