Message Not Received: Why Business Communication Is Broken and How to Fix It

By Phil Simon
Get your message across the right way with clear communication

Message Not Received provides the tools and techniques that make an effective writer and public speaker. Particularly on topics related to data and technology, effective communication can present a challenge in business settings. This book shows readers how those challenges can be overcome, and how to keep the message from getting lost in the face of mismatched levels of knowledge, various delivery media, and the library of jargon that too often serves as a substitute for real, meaningful language. Coverage includes idea crystallization, the rapidly changing business environment, Kurzweil's law of accelerating change, and our increasing inability to understand what we are saying to each other. Rich with visuals including diagrams, slides, graphs, charts, and infographics, this guide provides accessible information and actionable guidance toward more effectively conveying the message.

Today, few professionals can ignore the tsunami of technology that permeates their lives, advancing far more rapidly that most of us can handle. As a result, too many people think that successful speaking means using buzzwords, jargon, and invented words that sound professional, but don't actually communicate meaning. This book provides a path through the noise, helping readers get their message across succinctly, efficiently, and effectively.

  • Adapt your approach for more effective communication
  • Learn the critical skill of crystallizing ideas
  • Tailor your style to the method of delivery
  • Ensure that your message is heard, understood, and internalized

It doesn't matter whether you're pitching to a venture capitalist, explaining daily challenges to a non-tech manager, or speaking to hundreds of people - jargon-filled word salad uses a lot of words to say very little. Better communication requires a different approach, and Message Not Received gives you a roadmap to more effective speaking and writing for any audience or medium.


EXCERPTS: Message Not Received: Why Business Communication is Broken and How to Fix It

Posted March 30, 2015, 9:30 AM with category of Leadership & Strategy
Is management a true science? It’s a contentious issue with enormous stakes. Phil Simon, author of Message Not Received, answers. Read more


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Price: $35.00/ea

1 $35.00 9781119017035 No volume discount available.

About the Hardcover

Publisher Not available
Publish date 03/16/2015
Pages 272
ISBN-13 9781119017035
ISBN-10 1119017033
Language English

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