No Hard Feelings: The Secret Power of Embracing Emotions at Work

By Liz Fosslien, Mollie West Duffy

PRE-ORDER for 01/22/2019


A visual exploration of how to embrace emotion at work and become more authentic and fulfilled while staying professional.

When it comes to emotions at work, there's rarely a happy medium. In some offices, your boss might send snaps of her weekend getaway in Vegas, or your coworker might send twenty texts about how Susan ate his clearly labeled lunch...again. Other offices are buttoned-up emotional deserts, where crying is only allowed in the bathroom and you suspect your coworkers might be robots. Either extreme hurts employee health and productivity.

Liz Fosslien and Mollie West Duffy take a charming and deeply researched look at how emotions affect our professional lives and how we can navigate emotions at work. The modern workplace can be an emotional minefield (Do I shake my boss's hand or give her a hug? Did I forget to mute my phone on the conference call?) filled with unwritten rules. As our jobs become more collaborative, complex, and stressful, effectively embracing emotion is more important than ever.

The book combines practical advice and scientific research to give you the tools you need. A sample:

* Forget "unemotional" decisions; there are none. In fact, rational decisions require you to acknowledge and examine your emotions. For instance, fear often indicates anticipated future regret.

* Real, valuable feedback is not going to feel like a gift. Realize that negative feedback often means the criticizer cares about helping you improve and is willing to bear the awkwardness of a difficult conversation.

* Stop letting someone else's bad mood ruin your day. Emotions are viral-- we catch the feelings of those around us. If you're stuck next to a constant complainer, mentally remove yourself from the situation.

* Learn to communicate and interpret digital messages. That "totally normal" email you sent may be seen as hostile because you didn't explicitly state your positive emotions (e.g., "I love what you did here!").

Thanks to Fosslien's sharply funny two-color illustrations, No Hard Feelings is a romp through behavioral economics, psychology, and organizational design.



    REVIEW QUOTES
"A must-read that topples the idea that emotions don't belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high-performing!) workplace." --Susan Cain, author of Quiet and Chief Revolutionary at Quiet Revolution

"No Hard Feelings is both a charming, sparkling read and a clear-eyed roadmap to harnessing the things that make us most human into tools that will make you more productive, effective, and happier at work. A must read for every leader and every aspiring leader." --Laszlo Bock, CEO of Humu and author of Work Rules!

"No Hard Feelings dispels the myth that there's no place for emotions at work. You can't communicate clearly unless you're aware of your own emotions, and the emotions you're sparking in others. You can't build productive relationships at work if you're showing up like a robot. This book will help you build the emotional discipline you need to succeed." --Kim Scott, author of Radical Candor

"If you've ever thought it's best to check your emotions at the office door, this book will change your mind. It's full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative, and productive." --Adam Grant, New York Times bestselling author of Originals, Give and Take, and Option B with Sheryl Sandberg

"Warm, witty, and wise, No Hard Feelings is the missing manual for reconciling emotions with professionalism--intelligently." --Chip Conley, New York Times bestselling author and hospitality entrepreneur




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Price: $21.60/ea
LIST PRICE: $27.00

PRE-ORDER for 01/22/2019


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ISBN: 9780525533832

About the Hardcover

Publisher Portfolio
Publish date 01/22/2019
Pages 304
ISBN-13 9780525533832
ISBN-10 0525533834
Language English

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