People Before Things

By Chris Laping

Why do some organizations succeed at delivering technology change and others don't? Quite simply, their leaders put people before things. Explore the head-slapping, intuitive conditions needed to enable and activate change. The motivation behind this book? Something is not working! Gallup reports the US economy loses $50-150 billion a year due to failed IT projects, and 70% of all change initiatives fail. Intended for executives, project managers, and grassroots influencers alike, People Before Things helps leaders become CHANGE leaders.


Chris Laping brings more than 25 years of information technology and business transformation experience to his newly released book, "People Before Things", which is focused on change leadership. Chris enjoyed 14 years as a Chief Information Officer across three different brands and the work of his teams has been spotlighted in the Wall Street Journal, Forbes, Fast Company, and CIO Magazine, among others. His book explores the connection of the human experience to the outcomes of change and transformation initiatives and the role leaders play to pave success. Most recently, Chris was the Senior Vice President, Business Transformation and Chief Information Officer at Red Robin Gourmet Burgers, where he was part of a management team that completed a successful turnaround of an $8 stock to $89. Chris has received several awards for his work in the IT industry including being named as a ComputerWorld Premier 100 IT Leader. He has also received three InfoWorld 100 awards, InformationWeek's Social Business Technology Leader award and The Economist's Top 5 Social Business Leader. The work of his teams has been spotlighted in three books: "The Engaged Leader", "Mobile Mind Shift", and "Implementing World Class IT". Chris is originally from Jacksonville, FL. He received a Bachelor of Science in Management Information Systems at Florida State University and his Master of Business Administration at the University of Florida.


Having followed Chris' work over many years, I'm delighted to see that he's captured his insights on change leadership in this wonderful book. He's a truly inspired executive who lays out key principles in compelling, memorable stories. Read this book and buy it for your entire team to kickstart and align your change efforts.

Charlene Li, Author of the New York Times bestseller, Open Leadership, The Engaged Leader, and Principal Analyst at Altimeter, a Prophet company

Chris Laping is one of the most engaging CIO orators I have encountered in my career. He now ranks among the most compelling CIO authors, as well. Chris' ability to paint word pictures translates perfectly from the stage to the page. His colorful and amusing anecdotes illustrate the importance of putting People Before Things, driving successful change through the enablement and activation of those chiefly responsible for making it happen.

Bill Schlough, SVP & Chief Information Officer, San Francisco Giants

Any business or technology leader leaning into the winds of change will find sustaining value in the advice and ideas shared by Chris Laping in People Before Things. Throughout this highly readable book (which feels like a conversation with a wise and witty CIO), Chris applies his fresh-from-the-front-lines perspective to the stodgy topic of change management.

Maryfran Johnson, Editor in Chief, CIO Events, IDG Enterprise


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ISBN: 9780997368000

About the Hardcover

Publisher PBT Press
Publish date 03/31/2016
Pages 192
ISBN-13 9780997368000
ISBN-10 0997368004