The business environment has never been more fast-paced and competitive. Survival, let alone success, depends on an organisation's ability to recognise possibilities, innovate, implement change, and sustain that transformation. Yet a paradox exists. How does an established organisation filled with long-time employees, a deeply entrenched culture, and a history of drawn-out planning and development cycles become nimble, innovative, and responsive? In this book Brian Klapper reveals the art and science of lasting transformation based on a proven, repeatable model. Learn how to unlock the potential of your organisation's collective intelligence to create buy-in from top to bottom. The book extracts the deep knowledge that resides with front-line employees, breaks down their inherent resistance to change, and converts them into passionate advocates who are fully invested in leading the organisation to achieve transformational results.