Redefining Operational Excellence: New Strategies for Maximizing Performance and Profits Across the Organization

By Andrew Miller
The old definition of operational excellence is a relic. Our world is too complex, too interconnected, and too fast-moving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. After all, no company ever cut their way to sustainable growth.

True operational excellence is not about "lean" or six sigma or any other methodology. Operational excellence is a mindset, and it achieves breakthrough results. It requires a company culture that questions current models and focuses on adding value, making improvements, and increasing speed. Operational excellence is about finding money and performance boosts in areas businesses don't normally look. Redefining Operational Excellence covers it all--processes, people, and operations--and shares specific strategies to:

● Drive innovation and collaboration

● Engage customers

● Attract and retain top people

● Align strategy and execution

● Optimize speed

● And more

Operational excellence is the relentless pursuit of doing things better. This revelatory guide presents a groundbreaking way of doing things that will benefit organizations and their customers.



    REVIEW QUOTES
"The book is clear and practical, with sensible foundational principles and lots of tips on how to implement his ideas." --The Globe and Mail




    SHARE THIS
Embedicon
 
9780814433973
eBook

  Choose a format

Price: $22.36/ea
LIST PRICE: $27.95

Bulk Hardcover Non-returnable Discounts
Quantity Price Discount
1 - 24 $22.36 20%
25 - 99 $19.57 30%
100 - 499 $18.17 35%
500 - 999 $17.61 37%
ISBN: 9780814433973

About the Hardcover

Publisher AMACOM/American Management Association
Publish date 06/11/2014
Pages 246
ISBN-13 9780814433973
ISBN-10 0814433979
Language English

Need 1000 or more?

Additional discounts may be available for print books. We also offer pricing for RETURNABLE orders. Please call 1-800-236-7323 or email us to request a quote.