Send: Why People Email So Badly and How to Do It Better

By David Shipley, Will Schwalbe
"Send" the classic guide to email for office and home has become indispensable for readers navigating the impersonal, and at times overwhelming, world of electronic communication. Filled with real-life email success (and horror) stories and a wealth of useful and entertaining examples, "Send" dissects all the major minefields and pitfalls of email. It provides clear rules for constructing effective emails, for handheld etiquette, for handling the emotional email, and for navigating all of today s hot-button issues. It offers essential strategies to help you both better manage the ever-increasing number of emails you receive and improve the ones you send. "Send" is now more than ever the essential book about email for businesspeople and professionals everywhere."


NEWS & OPINION: No Asshole Rule Wins Quills Awards (Business Category)

Posted September 10, 2007, 3:09 PM with category of Publishing Industry
The Quill Awards, which they self-describe as "first literary prizes to reflect the tastes of all the groups that matter most in publishing--- readers, booksellers and librarians", were announced this morning. Bob Sutton's No Asshole Rule won the business category from the finalists of Small Is the New Big by Seth Godin, Women & Money by Suze Orman, Send by David Shipley and Will Schwalbe, and Chocolates on the Pillow Aren't Enough Jonathan M. Tisch with Karl Weber. Read more

NEWS & OPINION: 2007 Quill Nominees

Posted June 8, 2007, 7:58 PM with category of Publishing Industry
2007 Quill Nominees by Kate At BEA, the 2007 Quill Award nominees were announced. What titles were eligible? Eligible titles for the 2007 Quill Awards were those published between July 1, 2006 and June 30, 2007. Read more

NEWS & OPINION: links for 2007-05-08

Posted May 8, 2007, 1:18 PM with category of Management & Workplace Culture
Send >> New York Times | You’ve Got Trouble by Dave Barry Shipley and Schwalbe describe in detail the alarming array of ways you can botch e-mail even before you start writing the message [ book link]. Read more


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ISBN: 9780307275998

About the Paperback

Publisher Vintage Books USA
Publish date 08/24/2010
Pages 274
ISBN-13 9780307275998
ISBN-10 030727599X
Language English

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