Stop Complainers and Energy Drainers: How to Negotiate Work Drama to Get More Done

By Linda Byars Swindling

Turn constant complainers into productive contributors

Constant complainers take up resources, time, and mental bandwidth in the workplace. When you change a culture of complainers to one of contributors, you boost morale, increase productivity, and promote effective communication. In short, you get more done with less drama. In Stop Complainers and Energy Drainers, workplace communication expert Linda Swindling shares her expertise in negotiating tough situations in the workplace. Discover how to influence others to accomplish your purpose. Stop Complainers and Energy Drainers uses scenarios, engaging questions, and survey results to provide strategies that can be implemented immediately.

  • Shows how to identify complainers and time drainers
  • Provides forms to help prepare for discussions, suggested language to show up powerfully, and encouragement to apply strategies
  • Offers concrete phrases and tactics to refocus a complainer and end unproductive conversations

Stop Complainers and Energy Drainers is research-driven and focused on how to identify as well as manage conversations with "venters," complainers, whiners, and energy drainers. With these guidelines for communication, you'll see powerful results, improved relationships, and increased confidence.


NEWS & OPINION: Stop Complainers and Energy Drainers

Posted March 26, 2013, 8:51 PM with category of Management & Workplace Culture
I sat in a meeting once where an enthusiastic new employee shared ideas and input within a discussion on how to increase sales. While he talked, another sales rep rolled her eyes, and when he finished, she loudly declared, "None of that is going to work. I'm so tired of new people coming in here and acting like they have it all figured out. Read more


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ISBN: 9781118492963

About the Paperback

Publisher Wiley
Publish date 02/26/2013
Pages 210
ISBN-13 9781118492963
ISBN-10 111849296X
Language English

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