Why Is Everyone Smiling?: The Secret Behind Passion, Productivity, and Profit

By Paul Spiegelman
Spiegelmans new book tells the story of a successful health care call center business that could have morphed into a larger company by overseas outsourcing or cutting costs of employee benefits, but instead chose to focus on employee loyalty as the most important component of his company. The book explains low- or no-cost practices that will impact the lives of employees and the success of small or large businesses.


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Price: $16.95/ea

1 $16.95 9781612540931 No volume discount available.

About the Paperback

Publisher Brown Books
Publish date 10/01/2012
Pages 204
ISBN-13 9781612540931
Language English